xeloranivax Financial Education | Small Business Management Training

How We Use Tracking Technologies

At xeloranivax, we use various tracking technologies to improve your experience on our website and provide better small business management resources. This policy explains what these technologies are, how we use them, and how you can control them.

When you visit xeloranivax.com, we collect certain information automatically through cookies, web beacons, and similar technologies. This helps us understand how you interact with our content and services, allowing us to make improvements that benefit all our users.

Types of Tracking We Use

Essential Cookies

These are necessary for our website to function properly. They enable core functionality like secure logins, form submissions, and navigation between pages.

Without these cookies, you wouldn't be able to access your account or use key features of our platform.

Functional Cookies

These remember your preferences and choices to make your experience more personalized. They store settings like your preferred language, timezone, and dashboard layout.

This means you don't have to reset your preferences every time you visit our site.

Analytics Tracking

We use these to understand how visitors use our website. This includes which pages are most popular, how long people spend reading our resources, and where they encounter difficulties.

All analytics data is aggregated and anonymous - we can't identify individual users from this information.

Marketing Cookies

These help us show you relevant content and advertisements based on your interests. They also help us measure the effectiveness of our marketing campaigns.

You can opt out of marketing cookies while still accessing all our core features and resources.

What Information We Collect

Automatically Collected Data

When you use our website, we automatically collect technical information that helps us provide and improve our services.

Your IP address and general location information (city/state level)
Browser type, version, and operating system details
Pages you visit and how long you spend on each page
Links you click and forms you interact with
Time and date of your visits
Referring website or search engine that brought you to our site
Device information like screen resolution and mobile device type

How Tracking Enhances Your Experience

Personalized Content Delivery

We use tracking data to show you the most relevant business management resources based on your interests. For example, if you frequently read our cash flow articles, we'll prioritize similar content in your dashboard.

Performance Optimization

Analytics help us identify slow-loading pages or confusing navigation elements. When we see users struggling with a particular feature, we can improve it to benefit everyone.

Security and Fraud Prevention

Tracking technologies help us detect unusual activity patterns that might indicate security threats or unauthorized access attempts to user accounts.

Customer Support Improvements

Understanding common user journeys helps our support team anticipate questions and create better help resources. We can see where users typically need assistance and proactively address those areas.

Managing Your Cookie Preferences

You have several options for controlling how cookies and tracking technologies work on your device. Most web browsers allow you to manage these settings directly.

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Options → Privacy & Security → Enhanced Tracking Protection

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Manage cookies

Impact of Disabling Cookies

While you can disable cookies, doing so may limit certain features of our website. Essential cookies are required for basic functionality, but you can choose to disable analytics and marketing cookies without affecting your core experience.

Data Retention and Your Rights

How Long We Keep Data

Different types of tracking data are stored for different periods based on their purpose:

Essential cookies expire when you close your browser or after 24 hours
Functional cookies are typically stored for 30-90 days
Analytics data is aggregated and stored for up to 2 years
Marketing cookies usually expire after 30 days but may last up to 1 year

Your Control Options

You can request that we delete your tracking data at any time by contacting our support team. We'll process these requests within 7 business days and confirm when the data has been removed.

Keep in mind that clearing tracking data will reset your preferences and may require you to log in again on your next visit.

Third-Party Services

Some of our tracking technologies are provided by third-party services that help us analyze website performance and deliver relevant content. These partners have their own privacy policies and data handling practices.

We only work with reputable third-party providers who meet our standards for data protection and user privacy. However, we encourage you to review their policies if you have concerns about how your data is handled.

You can opt out of most third-party tracking through browser settings or by using privacy tools like ad blockers or tracking protection extensions.

Updates to This Policy

We review and update this cookie policy regularly to reflect changes in our practices or relevant laws. When we make significant changes, we'll notify users through email or a prominent notice on our website.

Minor updates, such as clarifications or additional examples, are made without special notification but are always reflected in the "last updated" date at the top of this policy.

We recommend checking this policy periodically, especially if you have specific concerns about data tracking or privacy.

Cookie & Tracking Policy